In this article, we will discuss the safety measurements we use on our products to prevent scams & frauds.
The first question rises on the authenticity of EasyGearShop.com. How this is safe? and why should I trust this site?
You can read About us to know more EasyGearShop.com
Some following parameters we do to process each order:
- The quality team ensures to side out the faulty/damaged piece in the process of quality checking.
- Wrapping the product with a bubble to protect transit dents.
- We use only Branded nature-friendly secure packing to deliver the orders.
Branded packing by EasyGearShop
- Adhesive shipping label to seal the parcel.
- Most important, We record packing videos with timestamps of the orders so that we can provide them to the customer if he/she wants to see what the parcel will look like, and what the product will be delivered.
Q.1, How the Packing Video Can help you to trust us?
Ans. The packing video is really awesome, this video will assure you to accept only the same parcel which you saw in the video, also we seal the parcel with our branded packing and sticker shipping label so that only the consignee can open it after the dispatch.
Q. 1.1 How does the Packing Video work?
When a customer filled in the positive response in the packing video question while placing the order. We share the packing video with customers via WhatsApp/email, where they can check the video and give any instructions if needed/ask for any information if needed before the dispatch.
Q.2, How to identify if there is tampering done by the courier agent?
Ans. If the parcel comes with any official/unofficial tape, don't accept that.
if any side/seal is broken don't accept the parcel.
If you have thought that this might tamper with you can make a video of that parcel and send it to us on WhatsApp, we will check that and we will suggest whether to accept or reject it.
“Please record an unpacking video of the parcel to get faster resolutions. (Mandatory)”
How safe EasyGearShop's shipping is?
We are really proud to inform you that we have partnered with India's safest courier providers for eCommerce such as BlueDart(1)*, DTDC(2), Ekart (3), Delhivery(4) & Ecom Xpress(5). These courier providers are the best & safest in the town. (*Number given as per our priority while choosing the best )
If you want any preferred shipping provider we can arrange it while placing the order you can write it in the “instructions” box.
Q.1 Is the payment secured?
We have partnered with RAZORPAY to provide the safest online transactions.
We also have a CASH ON DELIVERY payment method which may close & open periodically.
Thanks & Regards.
EGS team. Keep Shopping, Keep Saving
Email:(New customer) EasyGearShop@gmail.com
WhatsApp Support Click Here